ReviewFlow
Privacy Policy — ReviewFlow
Last updated: May 20, 2026
1. Overview
ReviewFlow is a customer feedback management platform operated by OutPerform Agency. This privacy policy explains how we collect, use, and protect information when businesses and their customers use ReviewFlow.
2. Information We Collect
From customers:
- Star rating and written feedback submitted through the review form
- Approximate submission timestamp
From business users (dashboard):
- Name and email address
- Role within the platform
- Login activity
From business clients:
- Business name, logo, and brand color
- Google Business Profile URL
We do not collect customer names, phone numbers, or email addresses unless voluntarily provided in the review comment.
3. How We Use WhatsApp
ReviewFlow uses the WhatsApp Business API solely to send automated alert notifications to business owners when a low-rated private review is submitted. These messages:
- Are sent only to verified business owners who have opted in
- Contain a star rating, business name, and a short excerpt of the review
- Are never used for marketing or promotional purposes
- Are never sent to end customers
4. Data Storage
All review data is stored securely in Supabase (PostgreSQL), hosted on EU infrastructure. We do not sell, share, or transfer personal data to third parties except as required to operate the platform (Supabase, Resend, Meta WhatsApp Business API).
5. Data Retention
Review data is retained for as long as the associated business account is active. Upon account deletion, all associated data is permanently removed within 30 days.
6. User Rights
Business users may request access to, correction of, or deletion of their personal data by contacting us at the email below. End customers who wish to have their review data deleted may contact the business directly or reach us at the same address.
7. Cookies
ReviewFlow uses only essential session cookies required for dashboard authentication. No tracking or advertising cookies are used.
8. Third-Party Services
ReviewFlow integrates with the following third-party services:
- Supabase — database and authentication
- Vercel — hosting and deployment
- Resend — transactional email delivery
- Meta WhatsApp Business API — review alert notifications
Each service operates under its own privacy policy.
9. Contact
For any privacy-related questions or data requests, contact:
OutPerform AgencyEmail: web@outperform.ma
Website: outperform.ma
Casablanca, Morocco